F.A.Q.

The Bollati family established Davines in 1983 in Parma, Italy. The company started as a research laboratory specialized in the production of top quality hair and skin care products for renowned cosmetic companies worldwide. Davines is a combination of the names Davide (Chairman of the company) and his sister Stefania. It is pronounced Da-vee-ness.

Every Davines product is designed, formulated and produced on our premises and in our laboratories in Parma, Italy.

At Davines, we believe that a good life is the harmony of purpose and wonder. And that we are all unique with the right to create meaning through good actions that have a positive impact on humanity and
Nature.

Through our products and projects, we want to express and vehicle valuable and virtuous messages, ideas and inspiration that can improve our lives and the world around us.

Energy is a key resource in our sustainability journey. For this reason, we monitor and optimize its use, reducing waste and improving the efficiency of our plants and processes.

At the moment, at the Village – where our headquarters and production plant are located – we use both electric
and thermal energy. The electricity comes from renewable sources, while the thermal energy is generated from
fossil fuels.

For the future, we have set ourselves this ambitious target: by 2030, 100% of the
energy requirements of the offices and production facility in Parma will be self-generated
from renewable sources at Davines Village. Find our more here: https://davinesgroup.com/en/our-impact/our-sustainability-vision

Our SU line, for hair protection during the summer, our A Single Shampoo and our Essential Haircare families contain a specific active ingredient produced in the Mediterranean area by Slow Food Foundation for Biodiversity, a non-profit association that combines the promotion of gastronomic culture with the protection of environmentally sustainable productions.

“Davines does not aim to be the biggest company in the world, but to be the most beautiful and the most ethical thanks to everyone’s commitment.  Davide Bollati - chairman of the Davines  group (during the 2006 meeting where the Carta Etica was handed out to Davines employees). Our Carta Etica is inspired by the concept of beauty taken from an ancient philosophy that unequivocally associates “beauty” with “goodness”.  After years of work with a philosopher advisor, Davines employees have put together a list of professional values related to behaviour and work ethics, and to the way in which small everyday gestures can improve the work environment. It is basically a tool that helps us to describe how the Davines way of working is conceived and perceived. Unlike strict codes, our Carta does not contain rules or instructions. We work every day to ensure that this cohesion from shared values reverberates in the quality of our services. In this perspective, the Carta Etica has become fundamental for our vision of beauty.

No, the Davines Group does not test on animals. To discover more on our position please visit this page.

Davines has been a B Corp since 2016. A B Corpis a company that measures its positive impact on the people and the environment. It pursues objectives that go beyond profit, starting from a regenerative, more inclusive and sustainable socio-economic model, which creates and redistributes value among all stakeholders.

To become a B Corp, companies have to pass a rigorous assessment by the international organization B Lab, which measures social and environmental performance according to rigorous standards.

One of the most important aspects of becoming a B Corp is entering a movement of like-minded companies, striving to shift our economic system from extraction to regeneration, and from prioritizing individualism to embracing interdependence.

Find out more here: https://davinesgroup.com/en/our-impact/being-b-corp

In our Salons, you will find qualified staff who will be able to recommend the best solution to suit your needs. If you have very specific questions, please contact our Customer Service. Inside every product sheet you will find directions for use and tips on combinations. You can subscribe to our YouTube channel to keep up-to-date with the latest trends.

We only run courses for certified professionals. You can contact us through the Contact section of our website it.davines.com.

You can visit the Work with us section of Davines group website.

Use the contact form in the “Contact” section of our website, your request will be sent to the relevant department.

Please contact our Customer Service.

Click on “Register”, enter the required details and fill in the consent to data processing and newsletter subscription. At the end, click on “Enter”. If you are completing an order and are not registered yet, the details relating to registration or shipment will be requested during the purchasing process.

To manage your data, access your personal profile through the “My account” section and select the data you wish to change.

You can request a new password in the Login page, by selecting “Forgot your password?” Enter the email address you used to register, click on “Send email” and you're done! We will send you an email with a new password.

You can subscribe to our newsletter by clicking on the small airplane at the top on the right, in the menu bar. Alternatively, you can register with our website: during the registration procedure we will ask you if you want to receive our newsletter. 

You can unsubscribe at any time using the unsubscribe link inside the Newsletter.

We distribute our products through direct agents. If you are an agent, please send your application here and you will be contacted as soon as possible.

Please send an email to davinesitalia@davines.it , include your details and the type of order you would like to place so that our sales department may contact you as soon as possible.

To find the Salon closest to you, click here.

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